Novias K.K. (hereinafter referred to as ‘the Company’) is committed to the following privacy policy (hereinafter referred to as ‘this Policy’) regarding the handling of personal data of users in the services provided on this website (hereinafter referred to as ‘the Services’). The following privacy policy (hereinafter referred to as the “Policy”) applies to the handling of users’ personal information in the services provided on this website (hereinafter referred to as the “Services”). The following privacy policy (hereinafter referred to as the ‘Policy’) is set out below.

Article 2 (Method of collecting personal information)

The Company may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number and driver’s licence number when the user registers for use. In addition, transaction records and payment information, including the user’s personal information, between the user and our partners (including information providers, advertisers, advertisement distributors, etc.; hereinafter referred to as “partners”) will be used by our partners to provide the user with information on the user’s transactions. Hereinafter referred to as “partners”). 

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

To provide and operate our services.

To reply to enquiries from the User (including to confirm the identity of the User).

To send you information on new functions, updates, campaigns, etc. of the service you are using, as well as information on other services provided by us.

To contact you as necessary for maintenance, important notices, etc.

To identify users who have violated the Terms of Use or who are attempting to use the services for unauthorised or improper purposes, and to refuse their use of the services.

To allow users to view, change or delete their own registration information or view the status of their use of the service.

To charge users for the use of paid services.

For purposes incidental to the above-mentioned purposes of use.

Article 4 (Change of purpose of use)

The Company shall change the purpose of use of personal information only when the purpose of use is reasonably deemed to be related to the purpose of use before the change.

In the event of a change to the purpose of use, the Company shall notify the User of the changed purpose or make a public announcement on the Website in the manner prescribed by the Company.

Article 5 (Provision of personal information to third parties)

With the exception of the following cases, the Company shall not provide personal information to third parties without the prior consent of the User. However, this excludes cases permitted under the Personal Information Protection Act and other laws and regulations.

When it is necessary for the protection of a person’s life, body or property and it is difficult to obtain the consent of the user.

Where the provision of personal information is particularly necessary for improving public health or promoting the sound development of children, and where it is difficult to obtain the consent of the person concerned.

When it is necessary to cooperate with a state body, a local authority or an individual or entity entrusted by one in executing the affairs prescribed by law, and obtaining the consent of the person is likely to impede the execution of the affairs concerned.

When the following matters have been notified or published in advance and the Company has notified the Personal Data Protection Commission

The purpose of use includes provision to third parties

Data items to be provided to third parties

Means or method of provision to third parties

Cessation of provision of personal data to third parties at the request of the person

Method of accepting the person’s request.

Notwithstanding the provisions of the preceding paragraph, the data shall not be provided to a third party in the following cases

Where the handling of personal information is outsourced in whole or in part to the extent necessary for the achievement of the purpose of use by the Company.

Where personal information is provided as a result of the succession of business due to a merger or other reasons.

Where personal information is used jointly with a specific person, and this fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the user and the name of the person responsible for the management of the personal information are notified to the person in advance or made readily available to the person in question. 

Article 6 (Disclosure of personal information)

If the Company receives a request for disclosure of personal information from the person concerned, it will disclose the information to the person concerned without delay. However, if the disclosure falls under any of the following categories, the Company may decide not to disclose all or part of the information, and if it decides not to disclose the information, the Company will notify the person to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.

If there is a risk of harm to the life, body, property or other rights or interests of the person concerned or a third party.

If there is a risk of significant hindrance to the proper conduct of our business

If there is a breach of any other law or regulation.

Notwithstanding the provisions of the preceding paragraph, information other than personal data, such as historical information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and deletion of personal information)

If the User’s personal information held by the Company is incorrect, the User may request the Company to correct, add to or delete the personal information (hereinafter referred to as ‘correction etc.’) in accordance with the procedures set out by the Company. The User can request the correction, addition or deletion of his/her personal information (hereinafter referred to as “Correction, etc.”).

If the Company receives a request from a User as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall correct, etc. the relevant personal information without delay.

If the Company makes corrections, etc. based on the preceding paragraph or decides not to make such corrections, etc., the Company shall notify the User of this without delay.

Article 8 (Suspension of use of personal information, etc.)

If the Company is requested by the User to stop using or delete (hereinafter referred to as “stop using”) the personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by unlawful means, the Company will stop using or delete the personal information without delay. If a request is made for the suspension of use or erasure (hereinafter referred to as ‘suspension of use’) of personal information on the grounds that it has been handled beyond the scope of the purpose for which it was used or that it was obtained by unlawful means, the necessary investigation will be conducted without delay.

If, based on the results of the investigation in the preceding paragraph, we consider it necessary to comply with the request, we will suspend the use of the personal data concerned without delay.

If the suspension of use, etc. is carried out in accordance with the preceding paragraph, or if the Company decides not to carry out the suspension of use, etc., the Company will notify the User of this without delay.

Notwithstanding the preceding two paragraphs, if it is difficult to suspend the use of personal information due to the large costs involved or other difficulties in doing so, and alternative measures necessary to protect the rights and interests of the user can be taken, these alternative measures shall be taken.

Article 9 (Changes to privacy policy)

The content of this Privacy Policy may be changed without notice to the User, except as otherwise provided for by law or other provisions of this Policy.

Unless otherwise specified by the Company, the amended Privacy Policy shall take effect from the time it is posted on the Website.

Article 10 (Contact point for enquiries)

For any enquiries regarding this policy, please contact the following address

Address: Meisan Takahama Building 6F, 2-12-23 Konan, Minato-ku, Tokyo 108-0075, Japan

Company name: Novias K.K.

Department in charge: Personal Information Inquiry Desk

Email address: [email protected]

About us

Our website address is: https://novias.co.jp/

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